Marketing Metrics

The Three Numbers That Actually Matter

Forget the dashboard with forty metrics. Three numbers tell you whether your marketing is working.

July 24, 2026

Kenneth Toppin

Active Realtor · 16 Years · Top 1% in Canada · $400M+ Sold

About Kenneth

01 — The Problem

The Problem

You either track nothing or you track everything, and both produce the same result: no decisions. Impressions, followers and website visits do not tell you whether you will have listings in six months. Three numbers do.

02 — In The Field

A Real-World Example

An agent builds an elaborate spreadsheet with fourteen metrics and stops updating it in March. He replaces it with three numbers tracked monthly — contacts added, contacts reached, conversations started — and for the first time can see exactly which month his pipeline broke.

03 — Take Action

Three Things To Do

01

Contacts added

How many new homeowners entered your database this month. This is your future pipeline. If it is zero, your business is shrinking quietly.

02

Contacts reached

How many of your contacts actually received and opened something. Sending is not reaching.

03

Conversations started

How many real two-way conversations came out of your marketing. Listings come from conversations, and nothing else in your dashboard predicts them better.

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Kenneth Toppin

Active Realtor · 16 Years · Top 1% in Canada · $400M+ Sold

About Kenneth